Home – FAQs
We know you might have some questions before diving into a project with us. We can help bring your vision to life, we’re here to provide the clarity you need.
Here, you’ll find everything you need to know about how we collaborate with clients.
Smart Brand Ideas (SBI) helps small businesses and entrepreneurs build brands that connect and convert. We specialize in branding, web design, content strategy, and AI-powered marketing that turn ideas into impact and brands into results.
We work primarily with female founders, creative entrepreneurs, and small business owners ready to elevate their online presence and grow with purpose. We also partner with DBE/WBE-certified companies, consultants, and local service-based businesses.
We blend creativity, strategy, and smart technology to help you scale sustainably. Our process is part brand therapy, part growth strategy — so your visuals, voice, and digital systems work together (not against each other).
Our core services include:
Brand Identity & Visual Design
Website Design & Development (WordPress, Shopify, Squarespace)
AI-Powered Marketing & Automation
Social Media & Content Strategy
Brand Photography & AI Brand Shoots
Fractional CMO Support
It’s our signature hybrid photoshoot experience where we use AI tools and your brand aesthetics to create studio-quality, on-brand visuals — no cameras, travel, or photo editing headaches required.
Branding: 2–4 weeks
Web Design: 4–8 weeks
AI Brand Shoot: 1 week
Strategy or CMO Packages: ongoing or monthly retainer
We’ll always provide a custom timeline during your kickoff call.
We typically charge a 50% deposit upfront and the balance at delivery. Payments are processed securely through Stripe during checkout. For retainers or larger projects, we offer structured payment plans.
For retainer services, we invoice at the start of the collaboration and beginning of every month thereafter.
Yes — you can book a complete brand package or mix and match services like web design, logo refresh, or content strategy. We’ll help you choose the best combination based on your goals and budget.
Absolutely. Many of our clients stay with SBI for monthly strategy, content creation, and campaign management — especially those who want to integrate AI tools to save time and scale smarter.
Discovery Call – We learn about your goals, brand story, and audience.
Strategy Phase – We craft your creative direction, mood board, and content plan.
Design & Development – We bring your brand or website to life.
Launch & Optimize – We test, refine, and celebrate your launch.
Ongoing Support – Optional retainer for updates, content, or marketing growth.
Yes — responsibly and creatively. We use AI tools for content generation, photo creation, automation, and strategy insights — but always with a human touch and your brand voice at the center.
We work primarily with female founders, creative entrepreneurs, and small business owners ready to elevate their online presence and grow with purpose. We also partner with DBE/WBE-certified companies, consultants, and local service-based businesses.
We blend creativity, strategy, and smart technology to help you scale sustainably. Our process is part brand therapy, part growth strategy — so your visuals, voice, and digital systems work together (not against each other).
We take a collaborative and transparent approach. You’ll have access to shared project dashboards, timelines, and feedback rounds through tools such as ClickUp, Notion, HoneyBook, or Google Drive or OneDrive. We keep communication simple — one point of contact, one clear process, and regular updates.
A lot! We want your voice in every stage — from strategy to design reviews. You’ll receive preview links, feedback checkpoints, and clear deadlines for approvals. It’s a partnership, not a hand-off.
Branding: 2–4 weeks
Web Design: 4–8 weeks
AI Brand Shoot: 1 week
Strategy or CMO Packages: ongoing or monthly retainer
We’ll confirm your exact timeline before we start.
No problem — we offer post-launch support and retainer options for ongoing updates, new pages, content, or marketing campaigns. You’ll never be left hanging after launch.
Book a free discovery call at smartbrandideas.com or email us at hello@smartbrandideas.com. We’ll review your goals, audit your current brand, and recommend your best next step.
