Last Updated: March 9, 2026
The following policies (the “Other Policies”) govern specific aspects of your relationship with Smart Brand Ideas LLC (“Company,” “we,” “us,” or “our”), a Washington limited liability company. These policies supplement our Terms and Conditions and Privacy Policy. By accessing our website at smartbrandideas.com or purchasing our services, you agree to be bound by these provisions.
Smart Brand Ideas LLC is based in Washington and provides high-level branding, marketing, and digital consulting services. Due to the bespoke nature of our creative and strategic work, the following refund terms apply:
A. Services (Consulting & Digital Services)
Once a service has started (including, without limitation, any kickoff, strategy work, design work, production work, revisions, or delivery of a session), the service is non-refundable.
B. Digital Products
All sales of digital products (including but not limited to templates, guides, and brand kits) are final sale and non-refundable.
C. Event Tickets & Registrations
Event tickets and workshop registrations are refundable only if the request is submitted in writing at least fourteen (14) days prior to the scheduled event date. Tickets/registrations are non-refundable thereafter.
D. Requesting a Refund (Where Eligible)
To submit an eligible request, please contact hello@smartbrandideas.com. Approved refunds will be processed to the original payment method within 7–10 business days.
This policy applies specifically to the purchase of physical goods, such as branded merchandise, books, or printed brand materials.
A. Processing and Lead Times
Standard orders are processed within 3–5 business days. Custom-produced items or bespoke printed materials may require longer lead times, which will be disclosed at the time of purchase.
B. Shipping Methods & Logistics
We ship domestically within the United States via USPS, UPS, or FedEx. International shipping is available where permitted by law; however, the recipient is responsible for all additional shipping costs, customs duties, and import taxes.
C. Delivery Estimates
D. Risk of Loss and Damaged Goods
Risk of loss passes to the customer upon delivery to the carrier. If a package arrives damaged or is lost in transit, you must notify hello@smartbrandideas.com within seven (7) days of the expected delivery date to initiate a claim or request a replacement.
In compliance with Federal Trade Commission (FTC) guidelines, Smart Brand Ideas LLC hereby discloses that we may include affiliate links within our website content, newsletters, or digital resources.
To maintain a professional and empowering environment for female founders and visionary entrepreneurs, all users must adhere to the following standards when using our interactive features:
A. Professionalism and Respect
Users must engage respectfully. Harassment, hate speech, defamatory comments, or abusive behavior toward other community members or Smart Brand Ideas staff will not be tolerated.
B. Content Standards
You may not post content that is illegal, obscene, or infringes upon the intellectual property rights of others. Unauthorized promotional content, “spam,” or the sharing of others’ private data without consent is strictly prohibited.
C. Moderation and Enforcement
We reserve the right to review, edit, or remove any content that violates these guidelines. Repeated violations may result in the immediate suspension or termination of access to our community platforms and services.
Smart Brand Ideas LLC respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged infringement.
A. Filing a Notice
If you believe your copyrighted work has been used on our site in a way that constitutes infringement, please provide our DMCA Agent with a written notice containing:
B. Designated DMCA Agent
Smart Brand Ideas LLC
Attn: DMCA Agent
United States
Email: hello@smartbrandideas.com
While we are growth partners, Smart Brand Ideas cannot and does not guarantee any specific financial results, business growth, or success from using our branding, digital experiences, or AI tools. Your success depends on your own efforts and various market factors outside our control.
Any testimonials or case studies shown are real examples of what other clients have achieved, but they do not guarantee that you will achieve the same results. Each business is unique.
Our website and services may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, or completeness of any information on these external sites.
While we strive for perfection, we are not responsible for any errors or omissions in the content, branding materials, or digital assets provided. Everything is provided “as is” without warranty.
We reserve the right to update or change these policies at any time. Your continued use of our services after any changes constitutes your acceptance of the new terms.
These policies shall be governed by and construed in accordance with the laws of the State of Washington. Any disputes arising from these policies shall be subject to the exclusive jurisdiction of the courts located in Snohomish County, Washington.
